FAQ

Products & Ingredients

What is inside each powder?

Each Tulsiva powder is made from the fruit or vegetable named on the pack. Full ingredient lists and nutrition tables are being confirmed against final pack labels — see each product page for its current status. FSSAI Lic. No. 10726998000732.

Are these products certified organic?

We do not currently claim organic certification. Do not treat any product as certified organic until a certificate is published here. [PENDING — confirm certification status.]

What are the prices and pack sizes?

Prices are shown on each product page in INR (inclusive of taxes as applicable — [PENDING: confirm tax note]). Net weight per pack: [PENDING — confirm per SKU].

Using & Storing

How do I use the powders?

Start with 1 teaspoon in water, milk, smoothies, curries or baking, and adjust to taste. Each ingredient guide (/guides/) has usage ideas for its powder.

How do I store them?

Store in an airtight container in a cool, dry place away from sunlight. Shelf life per product: [PENDING — confirm per SKU].

Ordering & Payment

How do I place an order?

Add products to cart and check out online. Payment methods: [PENDING — gateway + COD confirmation].

Do I need an account?

No — guest checkout is available. Creating an account lets you track orders. [PENDING — confirm account/OTP flow.]

Shipping & Delivery

Where do you ship and how long does it take?

[PENDING — dispatch location, partners, timelines.] See Shipping Policy (draft, pending review).

What are the shipping charges?

[PENDING — fees and free-shipping threshold.]

Do you offer Cash on Delivery (COD)?

[PENDING — confirm COD availability.]

Returns & Refunds

Can I return a product?

Opened food packs cannot be returned for hygiene reasons. Damaged or wrong items: [PENDING — claim window and process.] See Returns & Refunds (draft, pending review).

How long do refunds take?

[PENDING — timelines and method.]

About Tulsiva

Where can I learn about your sourcing and quality?

See Quality & Sourcing. Sourcing and manufacturing partners are being verified; unverified details are marked pending.

How do I contact you?

See Contact. Support hours and channels: [PENDING].